In particular, as stated in a relevant announcement, “the rush hours, the platform is used every second than 7,000 citizens, at the same time. Already, IDIKA is going ahead with the expansion of the capacity of the system, in order to avoid even the short delays, that occur at certain moments.
From the beginning of operation until today, Thursday 2 February 2017, at 16:00.m., they had visited the website 1.679.220 citizens, of which the 56.231 filled in their details. In the vast majority of the interested parties continue to submit their applications themselves. In particular, 49.426 citizens have submitted the application by themselves, 4.614 through JEP and 2.191 through municipalities.
On the website of the programme https://keaprogram.gr all interested parties can find complete information material, which is continuously enriched, and which answers questions that have been raised by citizens.
The officers of the municipalities and ads are updated on a daily basis for any new questions arise and their answers. The same workers can communicate on a daily basis either by IDIKA or the services of the ministry for any problem that arises.
Therefore, excesses are SMES, of the non-service of citizens, for the excessive burden on JEP and municipalities, for a program that has been left to chance, not true”.
Also, the communication proposes the following: “applications are Ï€ÏÎ¿ÏƒÏ…Î¼Ï€Î»Î·ÏÏ‰Î¼ÎÎ½ÎµÏ‚ and the platform is highly user friendly, in order that the citizen himself can complete the application on his own. This fact is proven by the up to the minute information.
Citizens who come to KEP you don’t need to provide any supporting document.
Since the application is pre-populated, only if required some modification of the data, it needs the submission of supporting documents and the application shall be examined only by the functionaries of the municipalities.
The program is designed in a manner that facilitates the citizen, the worker of the JEP and the officer of the municipality. It is a program that supports those who are in need”.