“Unacceptable Treatment of Employees of the AEGEAN”

Dear tromaktiko,10 days ago I had a flight Athens-Santorini and travel with your small pet I…
I was informed the other day by phone that I travel with a pet, so when I got an airport they sent me first to pay the 20 euros and then to pass from the control of the pet. So when I went to the control, the clerk announced that I couldn’t fly because the αντιλυσικο vaccine is annual and it was all over.
Unfortunately, I wasn’t aware that the αντιλυσικο vaccine must be done every time.
Explained to the employees that before 1 and half month,and then it was all over the vaccine, I had to fly again with my own pet, from Santorini-Athens-Thessaloniki and then they didn’t made a problem in any αεροδρομειο. Because if then I had been informed then I would have taken with the pet and will not αντιμετωπιζα that problem now on the way back.
I asked-well to me they do open the ticket, I was going to change, I had to pay, but 70 euros for cancellation of only the taxes back 16 euros!!
I cut the legs because the same day I went from 6 in the morning,before I get to 5 in the afternoon an airport of Athens. I had to stay in Athens and you don’t even have enough money for a hotel and other tickets, Also the ships had a 48-hour strike, which means that I had to stay 2 days in Athens. Things we explained to the clerk and the chair of the aegean, but no understanding.
No courtesy!!! any effort to help a for years customer,for a mistake for which I don’t ευθυνομουν just me that I didn’t know about the εμβολειο, but those who left in the first place to fly. the only thing I heard from the chair of the aegean was to nag me, that only I εφτεγα because I didn’t know about the vaccine and he said he doesn’t take responsibility for the other employees of the aegean, which left me to fly in the first place. Well responsible!! I have their names and the report and itemised. Ντοπη and I τουριστικος clerk I,
And what I know is that when there’s a problem with a customer that we have and we place blame in this, we find the best strong solution, in addition to the standard terms of commission of this enterprise. It was just my!!!I don’t ξαναπεταω with aegean kai as it passes out of my hand, nor my clients will be closing flights with this.

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