in January I got a subsidy on the device…
vodafone small prime 6. Immediately I found that has a problem with the signal and it doesn’t work anywhere.
I contacted the headquarters and said mrs. .that needs replacing the sim card. Because I live in a village of Rethymno, I had to go to Heraklion,… I did nothing.. Ξαναεπικοινωνω with her and she tells me go get another device….it was the beginning of February..that’s a Wednesday. I went back on Friday where I stayed in the store for 2 hours waiting for the change, which was not, expecting an email that never sent for approval. I spoke with other employees such as mrs. K., mrs. Sun, which was very ironic, mr. P., mrs. L. and so, where I have noted the irresponsibility of vodafone.
O a sends to the other…I finally left and called in 13830, the 1227, but the right of me can’t find it. Instead, with ξαναεστειλαν in Heraklion, they made me wait for hours in the store and again nothing. I’m sending the phone in for service, I wait and when I got it I realized that, once again, the name doesn’t exist….
Ξαναεπικοινωνησα headquarters-and the answer was that we need to go back to service 2 times and then we’ll see what happens. Yes, mrs. D. he told me that I would be invited to send a courier to pick up the device, but it disappeared and this…..
The result of the beginning of March mobile I have and I’m in trouble with irresponsible officials of this company,,,,,,I Want to go to another company, but unfortunately, and here they are blackmailing me that I have to pay for the device value of 130 euros that I got a subsidy! Yes, I put and I have 9 euro in addition to buy it!
I’m sick of it, my point, I can’t find it, I’ve given you more than 50 euros in petrol, will soon be asked to pay the bill and all because I had no money to get a more reliable device due to the fact that I’m unemployed…….,
Reader
Reader complains of well-known communications company …customer service suffering
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