EurolifeFFH presents innovative digital assistant OSCAR

FFH, a member of Fairfax Financial Holdings Ltd, brings the experience of artificial intelligence into its process and presents OSCAR (Open Service for Customers and Recommendations). It is the digital assistant of Eurolife FFH, which enables its insured persons to obtain pet insurance online and in just 3 simple steps. Through this significant investment in the field of Artificial Intelligence (AI), Eurolife FFH aims to provide its customers with direct and even more quality service experience. CORVERSE The digital assistant is located at EurolifeConnect, Eurolife FFH’s online customer portal. Thus, registered customers have the ability to connect to their account, chat with the digital assistant wherever they are and whenever they want, and simply and quickly acquire the pet insurance program that meets their needs. More specifically, through a modern and automated process, the insured person answers three key questions about pricing and then receives an insurance offer for his pet. If he wishes to move on to a market, he makes the relevant option and receives a disposable code. Once the payment is completed, the contract is issued and the customer receives the documents necessary for his insurance, while choosing the insurance partner of Eurolife FFH who wishes to serve him. Eurolife FFH is currently investing in tomorrow’s technology in order to provide people who trust it with an advanced insurance experience. Believing in her commitment to return value to her insured persons, she is constantly at their side with solutions that meet their modern needs and supports them so that they can achieve more every day.