Eurobank Transfers Personal Data: What You Need to Know

Eurobank, headquartered in Athens, has transferred its claims from various loans and credits, including credit cards, to the special-purpose company ‘ERB RECOVERY DESIGNATED ACTIVITY COMPANY’ based in Ireland. This transfer occurred on March 10, 2025, as part of a securitization process under Greek law. The management of these claims has been entrusted to ‘doValue Greece’, a loan and credit management company authorized by the Bank of Greece. This company is responsible for managing the transferred claims according to current legal frameworks. Following this securitization, personal data related to these claims has also been transferred from Eurobank to doValue Greece. The data includes identification and contact information, loan contract details, outstanding debts, payments, and any guarantees. Both the special-purpose company and doValue Greece are now responsible for processing these personal data independently. Individuals affected can exercise their rights under the GDPR Regulation (EU) 2016/679 and Greek Law 4624/2019 by contacting doValue Greece’s Customer Service and Complaints Management Unit or through their website.