EOPY: Explanations about the closed pharmacy on Alexandra Avenue – “A search order was given, sorry for the inconvenience”

A mandate to investigate a thorough investigation into the incident that occurred on Tuesday morning (21.01.2025) on his Alexander Avenue, was given by the Organization. The OOPY pharmacy was closed, as the employees also became ill, but without informing, while the patients waited to take their medication. CORVERSE It is clarified that the OOPY pharmacies distribute High Cost drugs to insured persons. “ The Administration has already been instructed to investigate the incident thoroughly and to give all kinds of responsibility, ” says the EEAY and apologises to its insured persons for the inconvenience they suffered until the problem is resolved. The pharmacy in question states “does not provide medicines to oncology patients, who were unhindered by the side pharmacy, ” says EOPYY. CORVERSE He notes that the delay in starting the pharmacy is due to a concomitant illness and the absence of employees, without prior notification from the Administration. The regular service hours of the public start at 8:00 a.m. “and once the Administration was aware of the failure to start the pharmacy at the prescribed time, he immediately instructed pharmacists from the central service to go to the pharmacy. With the assistance of the Director of the relevant regional Directorate under the pharmacy, who went directly and took part in the opening of the pharmacy, by 10:00 a.m. his operation had been fully restored and the insured were served.” The EEAY notes that the increased attendance of the insured in certain pharmacies in recent days is due to a reduction in the response speed of electronic applications, due to the recent cyberattack on the network of SYZEFXIS and the new system of electronic execution of prescriptions that have led to a delay in service, resulting in some of the insured coming today. “EOPY for the purpose of better patient service has undertaken time-consuming actions to recruit the necessary staff, and in particular pharmacists, given the serious undersurgency it faces”. At the same time, EEAY instructs the insured persons about other ways to supply their medicines. Through the Memorandums of Cooperation with private clinics, patients do not need to attend the pharmacies themselves, as they can receive their medication from the private clinics in which they perform their treatments. In addition, insured persons who are monitored in state hospitals can obtain their medication from the pharmacies of state hospitals visiting for their treatments. In order to facilitate insured persons and to receive their medicines at home, the important work of the home delivery of medicinal products has been launched, which has already been piloted since 2024 and will be implemented globally after the end of April 2025, upon completion of the tender.